Kickmaster valve does not close

Inspection procedure for Wesco waste bin complaint: "Flaps do not close"

Do you have a Wesco Kickmaster and the flaps are not closing properly? Follow the steps below and report the results to us.

Do this before you return parts or request a replacement.

Preparation

• Make sure the waste bin is empty and that you have sufficient light.
• Have a screwdriver on hand for removing parts if necessary.
• Take photos or a short video of the problem and the parts you are inspecting where possible.

Step 1 — Check if the bin closes without the insert bin

1. Remove the insert bin from the waste bin.
2. Close the flap/lid.
3. Result:
   • The bin does close without the insert bin → replace the insert bin.
   • The bin does not close without the insert bin → proceed to step 2.

Step 2 — Check the springs

1. Check if the springs are visibly damaged, bent, or loose.
2. Open the flap and release it: the flap should spring back smoothly.
3. Result:
   • Springs broken or not springy → report this (photo) so we can send you a replacement spring.
   • Springs appear to be in order → proceed to step 3.

Step 3 — Test without damper

1. Carefully remove the damper (damper is usually clipped or fastened with a screw).
2. Close the flap again with the damper removed.
3. Result:
   • The flap does close without the damper → the damper is probably defectiveDamperThe flap still does not close → note this and send photos/videos; we will investigate further.

Safety and general remarks

• Do not force any parts loose and do not use power tools.
• If you are unsure about removing the damper, send photos/videos — we will help you further.
• Always perform these checks yourself first before requesting a replacement or return.

If you need help or want to request parts, send the requested photos/videos with your order number and we will take care of it.

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